Get in Touch With Us

Got a question about something you have read on Non Gamstop Casinos, spotted an offer that needs a second look, or want to suggest a site for our team to research? This page explains how to reach us and what kind of enquiries we can help with.

How to Get in Touch

Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it personally. We aim to reply within two working days, though this can stretch slightly during busier periods.

A brief line explaining what your message is about helps us route it to the right person and get back to you faster. If your enquiry relates to a specific brand, offer or page, include the name or link so we can check it quickly.

What We Can Help With

• Questions about free spins and welcome offers — If you want clarification on how a wagering requirement works, what a spin cap means, or why an offer's terms differ between sites not on Gamstop, ask and we will do our best to explain in plain terms.
• Corrections and updates — Offers, licensing details and site availability change quickly in this market. If something on our list of the best non Gamstop casinos looks out of date, please flag it.
• General feedback — Suggestions for topics you would like us to cover, whether that is payment methods, game providers or how ranking criteria are applied, are genuinely useful to us.
• Partnership or editorial enquiries — If you represent an operator or affiliate network and want to discuss working with us, tell us who you are and what you have in mind.
• Concerns about your own play — If you are worried about your gambling, or about a friend or family member's, say so in your message. We can point you towards independent support resources; we are not a support service ourselves.

What to Expect After You Reach Out

Every message is read by a real person, not a template reply. If your question touches on something factual — a bonus amount in GBP, a wagering condition, or a claim about licensing — we will check our sources before responding rather than guessing.

We keep the tone the same in our replies as we do across the site: straightforward, no pressure, and no attempt to talk anyone into signing up anywhere. If we cannot answer something ourselves, we will say so rather than speculate.

A Note on What We Can and Cannot Do

We are an independent comparison resource. We do not process deposits, withdrawals, account verification or complaints on behalf of any casino listed on the site — those matters need to go directly to the operator in question, usually through the live chat or support email on their own site. Where a message reaches us that is really a query for an operator's support team, we will let you know and suggest the right channel where we can.

Similarly, we cannot register you with GAMSTOP or remove you from it — that is handled directly through the GAMSTOP scheme itself, not through any casino or comparison site.

Thank you for taking the time to visit this page. Whether it is a quick question or detailed feedback, we read every message and appreciate you getting in touch.